Delivery & Shipping — Anywhere in Kenya and Beyond

We get this question all the time: “Where are you located?”

The short answer: we’re based in Ngong Town, about 25 km from Nairobi CBD.

But here’s the better answer — it doesn’t really matter where we are, because we will make sure your goods reach you. BOLD Industrial & Domestic Solutions is an online platform built to reach customers wherever they are, whether you’re a few streets away in the CBD or hundreds of kilometres upcountry.

So if you’ve been hesitating because of distance, relax. Getting your order to you is exactly what we do best.

How ordering works

  1. You place your order online, or reach out for a quotation on call or Whatsapp.
  2. We confirm and prepare your items for dispatch.
  3. We match you to the fastest, most cost-effective delivery method for your location — from same-day riders to countrywide couriers and cross-border options.

Same-day delivery around Nairobi

For deliveries in and around Nairobi, we rely on motorbike riders — fast, efficient, and cost-effective. In most cases, your order can be with you the very same day.

Nairobi CBD deliveries

If you’re in the CBD, you can receive your order via a CBD-bound Ngong matatu. Many of these offer reliable point-to-point courier services, giving you a quick and affordable way to collect your items.

Next-day delivery upcountry

Ordering from upcountry? No need to worry. We’re located right next to established countrywide courier companies offering next-day delivery across Kenya. 

Many upcountry-bound matatus now offer courier services too. With prior arrangement, we can have your package dropped off to any upcountry-bound matatu of your choice — a convenient, familiar option for many of our customers.

Looking for something more pocket-friendly? We’ve successfully used Shuttle Services to deliver cost-effectively to destinations such as Lodwar and Kakuma.

Cross-border & regional delivery

If you are reaching us from beyond Kenya’s borders, you’re covered too.

  • Tanzania: Our customers there use courier operators via well known bus companies going to major towns in Tanzania
  • Uganda & Rwanda: Customers use a variety of bus companies plying the routes across Kenya, Uganda, and Rwanda.
  • Freight forwarding: For larger or cross-border consignments, many freight forwarding companies can assist with the shipping process.

A note on delivery costs

All delivery costs are based on the rates set by the service provider. Depending on the method chosen, charges may be flat rate, weight-based, or distance-specific. We’ll always help you find the most cost-effective option for your order and location.

Distance is never the problem

Wherever you are — Nairobi CBD, deep upcountry, or across the border — there’s a proven, cost-effective way to get your order to you. If you’re unsure which option suits you best, just ask us and we’ll recommend the fastest and most affordable route for your location.

Order with confidence. We’ll handle the rest.